Solid Wood Products

Frequently Asked Questions

You can shop on using the different sections (furniture, beams, wall cladding, etc.). Choose the items that interest you and add them to your cart by clicking on "Add to cart". Once you have finished shopping, click on "Order" to begin the purchase process. You will then have to create an account or identify yourself if you already have an existing account. Then, all you have to do is provide your address, your payment information, validate everything and order!

If an item is no longer available when your order is shipped, you will be contacted by email.

To track your order, you must contact our shipping department by email in the contact us section or by phone at 514-538-7005. We will follow up on your behalf and communicate the search results to you by email or telephone depending on the method you used to make the request.

Yes. If you order an item online, you can have it delivered directly to another address as long as it is in Canada. Enter the desired address under Delivery address. This option is an ideal choice for your gifts!

We do our best to ensure that the prices displayed on the site are identical to the prices in stores. Due to market and competitive pressures, prices and availability of items may change without notice. In the event of a typographical or visual error that may have slipped into the electronic catalog, we reserve the right to make any necessary corrections.

All item prices displayed on the site are in Canadian dollars and, unless otherwise indicated, do not include delivery charges or applicable taxes (GST, QST, PST or HST).